MIME
Multipurpose Internet Mail Extensions. A method of sending binary data via e-mail.
NETIQUETTE
The social graces of online behaviour.
NETSCAPE NAVIGATOR
Currently battling with Microsoft for browser supremacy.
NEWSGROUP
Message areas or discussion groups, covering every conceivable topic.
PLUG-IN
A program that adds to your Web browser to extend its capabilities.
POP3
Post Office Protocol. E-mail system that is faster than SMTP.
PROTOCOL
An agreed way for two network devices to communicate with each other.
SEARCH ENGINE
A database of information on URLs. Internet users can search these databases using a variety of techniques to find the information they need.
SERVICE PROVIDER
An organisation offering connection facilities to the Net.
SMTP
Simple Mail Transfer Protocol. Part of the TCP/IP family, this is used to transfer e-mail between one computer and another.
SPAM
Unwanted or junk e-mail.
SSL
Secure Socket Layer. An encryption system often used for e-commerce, it makes use of digital certificates to authenticate merchants.
TCP
Transmission Control Protocol. One of the protocols on which the Internet is based.
URL
Uniform Resource Locator. The location or address details of a specific site (e.g. http://redpen.co.uk).